Our Return Policy

We offer the highest quality nutritional supplements in the industry. The formulations are unmatched, some are patented, or patent-pending. 

Please call my customer service team if you believe that a product exchange or a product refund is warranted. Product exchanges and product refunds will be handled on a case-by-case basis, and in each situation my goal is to have a satisfied customer. Please call 800-979-1405 or EMAIL HERE.

If you want your physician or practitioner's approval for a particular supplement, we do expect you to get their approval PRIOR to making the purchase. 


AutoShip Customers - Be Aware Please
IF YOU WANT TO CANCEL OR CHANGE YOUR AUTOSHIP ORDER:
1) You must do so 3 to 4 days PRIOR to the scheduled ship date.
You will see the notification in your email well before the ship date.

2) Do not call us on the date your order ships, or even the day before because it is already packaged and waiting for USPS.  We obviously cannot catch an order UNLESS you call us in advance (3-4 days at least).

If you'd like to make changes to your AutoShip (recurring) order, please email:
customerservice@suzycohen.com or call 800-979-1405 (but do this 3 to 4 days PRIOR to your scheduled ship date.

Our Nutritional Supplements are Awesome 

Our supplements use as few inactive ingredients as possible, and certainly no common allergens like wheat, gluten, dairy, soy or lactose. Until adequate measures are taken to revamp industry requirements for dietary supplements, it’s important for you as a consumer, or a physician to be familiar with the brand you take or recommend to your patients.

Some companies sell cheap to big box stores often use magnesium stearate on their machines to push the pills faster through the machines so they can bottle them faster and faster. It makes for more profit.  I appreciate saving money too, but not when it comes to my health. If you truly want to make your dollar go further, buy something that works. It’s expensive to buy cheap supplements that don’t work because it costs you your health.