Customer Service Inquiries
To place an order, our secure online shopping method is fastest.
For questions about our custom Script supplements please first try to find your answer in our frequently asked questions page by clicking here.
For general customer service inquiries, questions about refunds and/or shipping, please also fill out the form below (there's some info below the form that may answer your question too.)
Products are Made in The USA
Any products ordered on a business day are shipped either same day, or the following day.
* Domestic orders usually take 3 to 5 business days.
* International orders can take up to 2 to 4 weeks depending on what country you live in and customs regulations.
Supplements should arrive within a week of purchasing if you live in the continental United States.
If you happen to order on a Friday or over the weekend, your order will ship promptly on the next business day.
We are a growing company (thank you for that!) so please leave a voice mail since we don’t man the phones 24/7 yet.
Here is our TOLL FREE number: 800-979-1405
An agent from my amazing Customer Service team will call you back soon, usually within one business day.
Medical Related Questions
Our customer service employees are not licensed or medically trained to answer personal health questions. These questions must be directed to your physician or practitioner, or call 911 if it is an emergency. Our formulator, Suzy Cohen, RPh has written on hundreds of health topics, so if you’d like her opinion, please visit our other site (suzycohen.com) and type in key words in the search box. There are hundreds of articles archived there which may answer questions regarding your various health concerns.
Here at Script Essentials, rest assured, WE HAVE ALREADY answered many basic questions on our FAQ page for “frequently asked questions” so this is another resource: click here.
Want more insight from America’s Pharmacist Suzy Cohen?
Please visit Suzy’s main website, SuzyCohen.com, for information regarding Thyroid Healthy, Headache Free, Drug Muggers and other books written by Suzy Cohen, RPh. You can also sign up for her free email newsletter to receive health articles and updates on upcoming book and article releases.